Privacy Policy

Welcome to Makarem Al-Jood Real Estate. We respect your privacy and are committed to protecting your personal information with transparency and security. This policy explains how we collect your information, how we use it, with whom we share it, how we store and secure it, and your rights as a user.

Data Collection

Personal Information You Provide Voluntarily

We may ask you to provide personal information when using our website or services, such as:

Full name
Email address
Phone number
Mailing address, if necessary
Account details (username, password), if user registration is required
Documents for verification purposes (e.g., ID or commercial registration), if required by the services

Automatically Collected Usage Data

We automatically collect certain technical and usage data when you visit the website, such as:

IP address
Browser type and version
Operating system
Pages visited and time spent on the site
Date and time of access
Referring source (if you came via a link from another site)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and personalize content based on your preferences.

These cookies may be temporary or persistent.
You can configure your browser to refuse cookies or alert you when they are being used, but some website features may not function properly if cookies are disabled.

Use of Data

We use your personal data for the following purposes:

Service delivery: To register your account, manage bookings or contracts (if applicable), and communicate with you regarding your requests.
User experience improvement: To analyze how you use the site and identify areas for improvement.
Communication: To send confirmations, updates, alerts, technical support, and notifications related to your services.
Marketing (with your consent): If you agree, we may send promotional offers or information about new properties or premium services.

Data Sharing

We only share your data in the following cases:

With trusted service providers who assist us in delivering our services (e.g., website hosting, payment processing, technical support, analytics).
If required by law, court order, or by request from competent authorities.
In the event of a business transfer or merger, data may be shared with the acquiring party under legal obligations.

We will never sell or rent your data to third parties for marketing purposes without your explicit consent.

Data Security

We implement both technical and administrative security measures to protect your data from unauthorized access or misuse:

Sensitive data is encrypted during transmission and storage whenever possible.
Users are responsible for maintaining the confidentiality of their login information (e.g., passwords, account access).
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

User Rights

You have the right to:

Access the personal data we hold about you
Correct or update incorrect or outdated information
Request deletion of your data, unless retention is required by law or to fulfill your services
Request a copy of your personal data
Opt-out of marketing or withdraw your consent where legally applicable

Children’s Privacy

Our website is not intended for children under the age of 13.
If we become aware that we have unintentionally collected data from a child under 13, we will delete it immediately.

Submitted Content

Content you upload or send via the website may be reviewed to ensure compliance with our Terms of Use, prevent abuse, fraud, or legal violations.
This is done under strict safeguards to respect your privacy.

Changes to This Privacy Policy

We reserve the right to update this policy from time to time.
Any changes will be posted on this page along with the date of the latest update.
If changes significantly affect how your data is used, we will notify you via email or a clear notice on the site.