Payment Terms and Conditions

 

 

 

By using Makarem Al Joud Real Estate services or making any payment through our website https://mkarmaljod.com, you fully and unconditionally agree to the following terms:

Accepted payment methods

  1. We accept payments through the following methods:
  • Direct bank transfer.
  • Credit and debit cards (Visa, MasterCard, Mada).
  • Digital wallets such as Apple Pay.
  • Any other payment methods will be announced later on the website.
  1. The customer is responsible for entering payment details correctly and completely.

Fees and Payments Policy

  1. All fees and amounts paid are non-refundable after completion of the process, except in cases specified in the refund policy.
  2. The company reserves the right to modify fees or add new fees at any time in accordance with its services.
  3. Your continued use of the services after any modification shall be deemed your express acceptance of the new fees.
  4. Government authorities may impose additional fees or taxes (such as value added tax), which the customer shall be responsible for paying in accordance with applicable regulations.

Return Policy

  1. Refund requests can only be considered in the following cases:
  • There was a technical error in the payment process.
  • Deducting the amount more than once for the same transaction.
  • Cancellation of service by the company before it is provided to the customer.
  1. Refund requests are reviewed by management within a reasonable period of time (7–14 business days).
  2. Refunds will be made – if approved – using the same payment method used for the original transaction.

Obligations and responsibilities

  1. The customer is responsible for confirming the details of the service or property before completing the payment.
  2. The company is not responsible for any errors resulting from the entry of incorrect data by the customer.
  3. Makarem Al Joud Real Estate shall not be liable for any additional fees or commissions imposed by banks or payment companies.

Cancellation of service

  1. In the event that the customer violates the terms and conditions or commits a legal violation, the company reserves the right to cancel the service without any obligation to refund the amounts paid.
  2. The customer has the right to request cancellation of certain services (if their nature allows it), in accordance with the policy of each individual service.

Modification of payment terms

  1. The company reserves the right to modify or update the terms and conditions of payment at any time.
  2. The amendments shall be effective as soon as they are published on the website.
  3. Your continued use of the services after the modification means your full agreement to the updated terms.

Law and jurisdiction

  1. These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia.
  2. Any disputes relating to payments shall be referred to the competent judicial authorities within the Kingdom.

Communication

For inquiries, refund requests, or payment assistance, please contact us at:

  • Email: info@mkarmaljod.com
  • Phone: 920034053