By using Makarem Al Joud Real Estate services or making any payment through our website https://mkarmaljod.com, you fully and unconditionally agree to the following terms:
Accepted payment methods
- We accept payments through the following methods:
- Direct bank transfer.
- Credit and debit cards (Visa, MasterCard, Mada).
- Digital wallets such as Apple Pay.
- Any other payment methods will be announced later on the website.
- The customer is responsible for entering payment details correctly and completely.
Fees and Payments Policy
- All fees and amounts paid are non-refundable after completion of the process, except in cases specified in the refund policy.
- The company reserves the right to modify fees or add new fees at any time in accordance with its services.
- Your continued use of the services after any modification shall be deemed your express acceptance of the new fees.
- Government authorities may impose additional fees or taxes (such as value added tax), which the customer shall be responsible for paying in accordance with applicable regulations.
Return Policy
- Refund requests can only be considered in the following cases:
- There was a technical error in the payment process.
- Deducting the amount more than once for the same transaction.
- Cancellation of service by the company before it is provided to the customer.
- Refund requests are reviewed by management within a reasonable period of time (7–14 business days).
- Refunds will be made – if approved – using the same payment method used for the original transaction.
Obligations and responsibilities
- The customer is responsible for confirming the details of the service or property before completing the payment.
- The company is not responsible for any errors resulting from the entry of incorrect data by the customer.
- Makarem Al Joud Real Estate shall not be liable for any additional fees or commissions imposed by banks or payment companies.
Cancellation of service
- In the event that the customer violates the terms and conditions or commits a legal violation, the company reserves the right to cancel the service without any obligation to refund the amounts paid.
- The customer has the right to request cancellation of certain services (if their nature allows it), in accordance with the policy of each individual service.
Modification of payment terms
- The company reserves the right to modify or update the terms and conditions of payment at any time.
- The amendments shall be effective as soon as they are published on the website.
- Your continued use of the services after the modification means your full agreement to the updated terms.
Law and jurisdiction
- These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia.
- Any disputes relating to payments shall be referred to the competent judicial authorities within the Kingdom.
Communication
For inquiries, refund requests, or payment assistance, please contact us at:
- Email: info@mkarmaljod.com
- Phone: 920034053



